Über uns
Die Schublade in die wir rein passen, muss erst noch gebaut werden.
"Die Zukunft kann man am besten voraussagen, wenn man sie selbst gestaltet."
Alan Kay
Amerikanischer Informatiker und Pionier
Die Kombination der vielen Fähigkeiten eines jeden Einzelnen bei der RSG, ergibt ein starkes Team, das gemeinsam die Herausforderungen der Kunden löst.
Der direkte und unkomplizierte Kontakt ist uns wichtig und wir wissen, dass unsere Kunden nicht irgendwann Hilfe brauchen, sondern sofort. Darum stehen unsere Kunden bei allem was wir tun und planen immer im Mittelpunkt.
Wenn der Kunde am Ende des Tages zufrieden ist, war es ein guter Tag.
Unsere Stärken
und warum wir anders sind.
The term "different"
does not only mean that we are different from others. It implies that we are not the same, and that we have individuality and new ways of seeing.
We constantly try to find new approaches, optimise, improve and grow without losing sight of what is essential: The success of our customers. That's why the customer always comes first in everything we do and plan.
A team
is only as good as its ability to work together and use its collective knowledge to move forward together.
By adding more people with different backgrounds, skills and strengths, we stay ahead of the curve with our technology and can drive developments with creativity and critical thinking.
The courage to change
Change is often seen as a threat, but not for us. We see change as an opportunity to create something new or different, which may be different, but doesn't have to be a bad thing.
Changing things means changing yourself. Rethinking your mindset and opening yourself to new ideas and possibilities. Only habit is the biggest enemy of change.
Continuing education
Hardly any other industry develops as quickly as ours. That's why we attach great importance to continuous education and getting to know new areas, even if we have to leave our comfort zone from time to time for this purpose.
For this, we use established platforms such as Pluralsight, but we also regularly educate each other. We take the time for this because continuous learning is very important.
Social commitment
We encourage the social commitment of our employees, who are often volunteers in the community to help out. This is their personal contribution, which everyone gives voluntarily in order to help the larger community.
For example, we support the project Bienenland, which protects bee colonies and creates a natural habitat for them that is dwindling in our industrial society.
Communication
Internal communication is key to our good teamwork. We talk to each other and train passive listening - that is, listening without talking.
We also train modern communication techniques such as NLP and try to optimise communication, for example by mirroring a verbal communication so that the message is received correctly. We know the difference between listening and understanding.
RSG Expertisen
In diesen Branchen kennen wir uns besonders gut aus.
Pharma
Expertise der RSG
The pharmaceutical industry
is a multi-billion dollar market with strong international competition.
As demographic change drives the ageing population, international competition is increasing.
Challenges
The industry also faces challenges from issues such as pricing pressure, access to medicines and declining interest in research and development.
We understand the specific requirements
to data and analyses of our pharmaceutical customers and work with different templates for the integration of special industry data such as IMS, RPI, XPonent etc.
We have solutions for the major issues in the pharmaceutical industry.
Market data
To determine valid KPIs, the purchased market data such as IMS, RPI, XPonent, etc. must be merged into unified data models. This is a task we have already implemented successfully for many clients and we are familiar with the pitfalls to avoid.
KPIs
Like any industry, there are specific metrics for the pharmaceutical industry and we know the differences such as visit frequency, visit average and visit distribution.
Dashboards
We create dashboards and scorecards with relevant industry data to ensure the most important KPIs are available and clearly laid out at all times.
From the dashboards, our clients then jump into detailed analysis to answer the "why" question.
Systems and data
Most of our pharmaceutical clients' data is spread across many systems, such as SAP, CRM systems, various databases, Excel files and market data.
Thus, the data for a sales force control can quickly come from up to 10 different data sources.
We are experts in combining all this data into one data model for automated, daily delivery.
Mobile
Especially the field staff is usually on the road in areas where there is no nationwide network coverage and thus cannot access the company's servers online.
For this purpose, our customers use offline solutions that are transferred to mobile devices in the morning and then provide all the necessary information even without an internet connection.
Sales territories
Especially with larger field service teams, there are often changes of employees within the sales territories and field service lines.
We consider these changes to ensure that important KPIs such as visit frequency are not distorted.
Logistik
Expertise der RSG
Logistics is one of the most important industries in the world
It is responsible for the global transport of goods and services.
It has a significant impact on the way companies organise the delivery of their products and services to their customers. The logistics industry involves the transportation of goods and materials between different locations, the distribution of these goods, as well as final storage of these goods in appropriate locations. With the advent of new technologies, the logistics industry today can operate much more efficiently than before, leading to an increase in demand.
Challenges
The industry has faced some challenges in recent years, but it remains an important part of the economy and will continue to grow in importance.
The industry still faces other challenges, such as the rise of e-commerce and the need for 24/7 delivery. These challenges make it difficult for companies to keep up with demand.
Automation using AI
To solve these problems, companies are starting to use AI technology in their logistics operations. AI can help them with tasks such as truck routing and demand forecasting, leading to better customer satisfaction.
Automation, advanced technologies such as AI and machine learning are transforming the logistics industry. Automation helps streamline shipping and delivery processes, improve accuracy, optimise warehouse operations, improve customer service and reduce costs. AI-driven logistics processes allow companies to increase efficiency in route optimisation, order fulfilment, predictive maintenance of assets, monitoring driver performance and much more. By using the latest technology in logistics processes, companies can gain a competitive advantage by delivering faster services with higher quality at lower costs.
We help our customers to
to tackle the challenges of an ever-changing world and accompany them all the way from data strategy to automation as well as integrating all their existing systems.
We are familiar with the logistics industry and the required KPIs, allowing us to start directly with targeted planning and implementation.
Only those who keep a firm grip on the data and have all the necessary KPIs available promptly can react quickly and profitably to extraordinary changes.
Mode
Expertise der RSG
The fashion industry
In recent years, fashion has become an integral part of the modern lifestyle. It is estimated that the global fashion industry is worth around $2.4 trillion and is expected to continue to grow in the coming years. The importance of fashion lies in its ability to convey individual identity and creativity, but also in its economic growth.
The objectives of the fashion industry are primarily to create fashionable products that meet the needs and expectations of customers, while keeping sustainability and ethical aspects in mind. To achieve these goals, the industry needs to be aware of current trends, use innovative materials for its designs and employ creative marketing tactics to increase demand for its products.
Challenges
However, the industry has faced some challenges in recent years. One of these challenges is that e-commerce is replacing brick-and-mortar retail.
Another reason is a decrease in quality assurance, as production has been shifted to Asia.
A third challenge for this industry is to keep up with changing customer tastes, which can be quite unpredictable.
Predatory competition
The fashion industry is a highly competitive field with a multitude of brands vying for consumer attention. With so many fashion companies trying to capture a share of the market, there is an ever-growing need for innovative products and services that can set them apart from the competition.
Therefore, it is essential for fashion companies to keep up with current trends and develop strategies that allow them to remain competitive in this field.
AI (Artificial Intelligence)
The fashion industry is a highly competitive market where designers and brands struggle to stand out from the crowd.
AI technologies revolutionise the way fashion companies operate by introducing new strategies to promote products and services.
AI-powered solutions can help fashion companies analyse consumer behaviour, improve product design, automate production processes and create options for real-time customisation.
Finally, AI tools can also help predict trends, provide personalised recommendations and identify potential customer segments.
Using AI solutions, companies in the fashion industry can gain an advantage over their competitors by streamlining their operations and gaining valuable insights into customer preferences.
Automation and digital processes
With well-designed automation and digital processes, the industry can respond faster to customer needs and brands can benefit from increased customer intimacy and online presence to stay ahead of the competition.
Automation is rapidly changing the fashion industry. Thanks to advanced technology, fashion companies can use digital processes to manufacture and distribute products on an unprecedented scale. Automation has enabled fashion companies to automate their production and supply chain processes, resulting in shorter time-to-market and cost savings.
In addition, by increasing the accuracy of orders, they have been able to reduce human error and improve the customer experience. Automation is revolutionising the way we think about fashion and making it easier than ever for businesses to deliver personalised experiences to their customers.
We help our fashion customers
to digitise and automate the existing processes to enable the use of AI in the next step to support the online presence.
Those who understand their customers and react swiftly to their wishes will dominate the future fashion market.
The fashion industry is constantly evolving and requires a quick response to changing trends and customer demands. We help our customers stay ahead of the curve by providing efficient and productive solutions that enable them to develop new designs faster.
Our solutions are designed to meet the ever-changing needs of the fashion industry, from product development to marketing campaigns. With our help, our customers can keep up with fashion trends and grow their business faster than ever before.
Automotive
Expertise der RSG
The automotive industry
has faced many challenges in recent years.
International competition
is now at an all-time high as brands like Tesla continue to penetrate the markets of conventional car manufacturers.
This trend has led to a higher demand for material resources than ever before and a shortage of the materials needed for car production.
In addition, there is the pressure of rising energy prices and strict environmental regulations that make it difficult for manufacturers to produce cars that meet emissions standards.
Both car manufacturers and suppliers
are therefore challenged more than ever to drive Industry 4.0 and IOT (Internet of Things) and to reduce or ideally eliminate unnecessary costs.
We support our automotive customers
on the path of digitising processes and cross-system automation, using an AI (artificial intelligence).
Existing HR resources are relieved and costs and process times are drastically reduced.
Schifffahrt
Expertise der RSG
Every industry has its own challenges
and the shipping industry is no different.
The shipping industry is one of the oldest industries in the world. With an annual value of over 700 billion US dollars, the shipping and cargo industry is a large part of every country's economy.
The shipping industry
as we know it today began with the advent of containerisation in the 1950s. It became mainstream in the transportation of goods around the world when ocean carriers introduced containerised freight transport. Today, this form of transport accounts for more than 90% of global trade by weight; however, with new innovations such as autonomous trucking, aviation technology and blockchain-based logistics, we are seeing a shift from geographic location to short-haul services (also known as "last mile") to provide consumers with what they want faster and at a lower cost.
Besides these technology shifts
there is new international competition for jobs as well as increased costs for companies to do business in these countries where wages are low and operating costs are low.
Today, we see a lot more innovation in automation and data analytics that can help make shipping more cost-effective, such as machine learning algorithms.
Our clients increase profits in times of crisis
Our shipping customers have automated and accurate access to all their data and KPIs at all times and were able to increase profits even in times of crisis because they were able to react quickly to the changes.
Energie
Expertise der RSG
The energy sector
has been challenged by one of the most difficult times in its history. Population growth and the rise of technology have increased the demand for energy.
This high energy demand
confronts the industry with many challenges, such as meeting these high demands and finding ways to generate and distribute energy more efficiently. Germany addressed some of these challenges in a number of innovative ways.
We know the challenges
of our energy customers and accompany them in areas such as customer acquisition, CHURN, automation of digital processes and the use of artificial intelligence to significantly accelerate decision-making in recurring processes.
Customer acquisition
is no longer possible via cheap rates, which means that customer satisfaction can only be achieved through fast and user-friendly processes that are clearly different from the quality of the competitors.
Do you have
questions?